Custmor Review

It is the hair salon that I could only go to in HK.  The environment is cozy and the service is superb.  Most importantly the stylist attends to your needs specifically and do the styling the way I want.  Highly recommended to visit if one want to have Japanese-styled service and haircut.

Kwok

(Female)

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Superb Japanese hair salon! Over the years Ash has always known exactly what to do with my hair, offering great advice, and I trust him with my hair 100%. Ash is a top quality stylist, who takes his work seriously but with a relaxed sense of humour.  He designed the new hair salon with an aesthetically pleasing modern Japanese style, which is always clean and bright. It is also clear to see the high standard they hold themselves - from the offer of a drink upon arrival (usually hot tea for me), quality natural hair products (the Italian shampoo always leaves my hair feeling extra soft and silky) to the hot towel after the hair rinse (not sure I've experienced this anywhere else). I always leave the salon feeling pampered with great hair - highly recommended. 10/10.

Clara

(Female)

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My experience was really awesome!

I had to attend my friend's wedding at Four Seasons on the day but woke up to a  typhoon 8 signal (continued from the previous day). Needless to say no one went to work in the beauty industry in Hong Kong, and my make-up booking at another place was "cancelled" by default without any notification at all (even from the day before when the T8 signal was going to be hoisted). I tried to call them to check if they were open and in the end I had to call the mall to confirm that the shop was closed.

 

ON THE OTHER HAND, I got a text from Matsuoka-san (Ash) in the morning, asking if I would still like to have my hair styled (I had noted during booking that it is for a wedding). It looks like despite all his other clients cancelling for the day, he still went back to the shop just for me so that I could be ready for the wedding (this is traditional, reliable Japanese service at its core, and it is so respectable and rare).

 

My other friend was one of those people that had her hair styling appointment "ghosted" by her salon, and was unable to reach anyone in her salon to confirm whether the shop would still open (yes of course it is normally closed). Needless to say, I asked her to have her hair done with Matsuoka-san and he gladly helped us.

 

So thank you Matsuoka-san for going back to the store just for the two of us! We became the rare few who were able to have our hair done (maybe others just have their own make-up artists)!

Annette

(Female)

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Wonderful experience! Ash is very meticulous and pays great attention to detail. I tried Henna colouring for the first time, it's been a week and my hair is super shiny and soft. I highly recommend it for anyone wanting a more natural colouring option. Also love my haircut, which Ash made sure is low maintenance. I'm so happy to be able to just dry my hair and have it look as great as it did at the salon.

Darlena

(Female)

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I’ve been to Hair Quest for more than a year now. Ash is attentive and amazing. Highly recommended

Kit

(Female)

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Amazing experience at hair quest! The salon is spot clean, the stylist are really welcoming.

Ash took care of me and was able to provide me great advice, ended up with a vibrant colour and super shining hair! A pleasure I will definitely make this my usual place. Thanks for the incredible service

Aliénor

(Female)

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Amazing experience. Mr. Matsuoka (Ash) is very experienced and passionate about his job as a hair designer. Also, their high quality products are natural and imported from Japan. I would definitely rate their service a 10 out of 10. Highly recommend this to anyone who wants to try Japanese style salon.

Derek

(Male)

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It was a great experience. My hairdresser Ash is friendly and professional. My hair has been highlighted and colored a few times last year and therefore it was dry and didn't look good. Ash is able to find out the problem and solve it by giving me an amazing haircut. I received compliments for my new haircut from my friends and family. Will definitely return!

Jessie

(Female)

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Ash is the best hair stylist, he takes care of your hair from the style, the length and the ease of maintenance! His professional knowledge gives you good advise of hair style according to your style. He is someone you can trust and he never disappoint you. Highly recommend 👏🏻👏🏻👏🏻

Carman

(Female)

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I have been there twice. There are several hair stylists. They are very experienced and provide excellent service. I enjoy the environment and I appreciate that the stylists are able to give me professional advice to improve my hair quality. By the way, customers can choose shampoo for the hair wash.

For sure, I will go to this salon again😊

Maurrice

(Male)

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Ash is an amazing colourist and hair dresser. Highly recommend if you want to go blond as an Asian. He can perform magic on your hair. I show him a picture and he will give you exactly the cut and colour you ask for!

Alicia

(Female)

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Nice place and prefect hair stylist! It’s hard to find a place in Hong Kong that you can easily reach but with quiet and peaceful environment! Also with reasonable price!!

Kimberley

(Female)

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Highly recommend, my favorite Japanese top hairstylist in town

Ca ca

(Female)

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I’ve been following Ash for years! He knows what I want and I trust him so one less thing I need to worry about in life!! Wish him all the best with his new store :p 🥳🥳

Dorrit

(Female)

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Ash is very professional and understands my needs. Thanks for giving me a great haircut every time!

Cedric

(Male)

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I have great experience on the professional haircut of Ash.  It is worth to recommend to my friends.

Claudia

(Female)

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